Monogram and Color FAQ
The standard monogram order is first initial, last initial, middle initial. On allimonograms.com all templates ask that you enter your monogram in this order. For example - Mary Elizabeth Smith would appear as mSe. If you are unsure of the order the initials should appear when creating your order you may include the name in the notes section of the product order.
Please make sure that your monogram appears as you would like it, and double check before placing your order. If you notice a mistake on your monogram after ordering, please contact Alli Monograms immediately. There is no guarantee that we can change the order but let us know in case it has not been create yet. We will not refund for incorrectly entered monograms.
If you received a monogram that was not what you requested - please contact us within 3 days of receiving your package.
For orders with missing information, we will contact you via email to request the information. If we do not receive a response from you within 48 hours we reserve the right to choose the color/font or whatever information is missing. We can also cancel the order. If no monogram is given, it can delay order processing until the information is provided.
Colors may vary based on monitor settings.